Memphis Microfinance Bank Limited ("Memphis Microfinance Bank," "we," "us," or "our") is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our mobile application ("the App") and related services. By using our services, you agree to the terms of this Privacy Policy.

Information We Collect

1. Personal Information: When you register for our services or use our App, we may collect personal information such as your name, address, email address, phone number, date of birth, government-issued identification details, and financial information.
   
2. Usage Information: We may collect information about your interactions with the App, including the pages you visit, the features you use, and the transactions you make.
   
3. Device Information: We may collect information about the device you use to access our services, such as your device type, operating system, unique device identifiers, IP address, and mobile network information.
   
4. Location Information: With your consent, we may collect information about your device's precise location to provide location-based services.

How We Use Your Information

We use your information for various purposes, including but not limited to:

• To provide services to you.
• To personalize your experience.
• To communicate with you.
• To ensure the security of our services.

Sharing of Information

We may share your information with:

• Third-party service providers who assist us in operating our services.
• For legal purposes or in the event of business transfers.

Data Security

We take reasonable measures to protect the security of your personal information.

Your Choices

You have the right to access, update, and delete your personal information. You may also opt out of certain communications and cookies.

Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Your continued use of our services after the posting of the updated policy constitutes your acceptance of the changes.

Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our practices, please contact us at:

Memphis Microfinance Bank Limited
SSB House 23, Ondo Road Isikan,
Akure, Ondo State, 300106
Email: contact@memphismfb.com
Phone: +234705518811